Having issue starting the Coveo Search API service? This post might be useful

Are you installing Coveo and the Coveo Search API will not start? I had this problem and here is how I solved it.

THE PROBLEM

I have a Sitecore instance running locally and I was installing Coveo on premises for the first time locally. I had already installed all Coveo services and had updated the server section of my config.yml file to look like this:

Server:

uri: https://localhost:52810

serverCertificatePath: C:\CES7\Config\Certificates\cert-ca.pem

clientCertificatePath: C:\CES7\Config\Certificates\cert-iis.p12

But since I had not created the index just yet and this caused the service to not start properly. The error message I would get was “Windows could not start the Coveo Search API service on Local Computer”. Error 1067: The process terminated unexpectedly.

1

The same message would be captured on the Event Viewer so I thought that the next step would be to create the index.

THE SOLUTION
Here are 4 steps to fix this:

1- Open the Coveo Admin Tool(in my case http://localhost:8081) and I would get the Create Index form:

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2- Open the Coveo Admin Tool(in my case http://localhost:8081) and I would get the Create Index form:

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3- After pasting the license on the License field and clicking Apply Changes the Admin Tool Dashboard showed:

4.png

4- Now all I had to do was start the Coveo Search API service again and it would not stop:

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After that I confirmed that Coveo for Sitecore was properly configured. To do that just access Sitecore’s control panel and look for Coveo’s Diagnostics Page:

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Click here to see this post in portuguese

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